How to request Pricing for no-price product?
Handling / Shipping fee?
Will I be charged Sales Tax?
Cannot log in.
Submitted a pricing request, but no email received.
Why is my credit card being denied?
Q: How to purchase products online?
Please register our website. ( click HERE )
After our verification, you will receive activation confirmation e-mail, then you could purchase our products online.
*Online shopping is currently US customers only. Outside US customers, please submit your request thru contact form.
Q: How to purchase products without pricing information?
Register>>Receive account activation e-mail>> Go prodcuct pages you are looking for>>Request pricing thru "Product Inquiry" tab on the bottom of the page.
"Price Link" will be sent by email in our operation hours: Mon-Fri 9-5:30 pm. EST.
We process your request in our operation hours: Mon.-Fri. 9-5:30, EST.
If you do not receive a price link email within that hours, please Email or call us. 914-681-9790 ex17
Q: Bulk order? Place an order using Purchase Order?
A: Please contact firstname.lastname@example.org or call 914-681-9790 Ex.12, 10 or 20 for details.
Q: Handling / Shipping Fee?
Please click the link below.
Q: Tax Exemption form?
A: When you ship to NY, CA or WA states, please send us your Tax Exempt certificate if you have.
Email email@example.com at the time of your registration
Q: Will I be charged Sales Tax?
A: If you ship to NY,CA or WA states, sales tax may be calculated & charged. To avoid sales tax, please send us your tax exempt form at the time of registration to firstname.lastname@example.org / Fax:914.681.9791.
Q:Why is my credit card being denied?
Make sure you have entered your credit card information correctly - it should be only numbers; no dashes or spaces.
- Confirm that there are verifiable funds in the account
If you continue to receive errors, try using a different credit card or please contact your financial institution
If you have any issues or concerns, please contact us at email@example.com or Call 914-681-9790 ex.17